FAQ
What countries do you deliver flowers in?
Why should I trust you with my order?
How can I find the gift I am looking for at LatinFlores.com?
How soon must I place an order for delivery?
Do you deliver on weekends and holidays?
Is there a delivery cost?
What payment methods do you offer?
How much are delivery costs?
How can I modify an order?
How do I know if my order was delivered?
How can I contact you?
What countries do you deliver flowers in?
| Argentina | Ecuador | Panamá |
| Bolivia | El Salvador | Paraguay |
| Brazil | Guatemala | Peru |
| Chile | Honduras | Dominican Republic |
| Colombia | Mexico | Venezuela |
| Costa Rica | Nicaragua | Uruguay |
| Puerto Rico | Spain | Italy |
Why should I trust you with my order?
LatinFlores.com offers a 100% guaranteed flower and gift delivery service. With over 20 years of experience and thousands of satisfied customers, we are part of a network of flower delivery sites present in more than fifteen Latin American countries.
How can I find the gift I am looking for at LatinFlores.com?
If you know exactly what you want to send, browse the categories at the top of our website, such as Roses, Flowers, Chocolates, Breakfasts, etc. Click on a category and choose your desired product.
Alternatively, use the search bar in the top right corner. Enter keywords (e.g., "yellow roses") and click the search button. The site will display all available products matching those words.
If you can't find what you're looking for or aren't satisfied with the options, feel free to contact us at flores@latinflores.com. A LatinFlores.com representative will respond within 24 hours.
How soon must I place an order for delivery?
For same-day delivery: Orders must be placed by 12:00 PM Eastern Time (UTC/GMT -5) Monday through Friday.
For Saturday deliveries: Orders should be placed by 4:00 PM Eastern Time on the preceding Friday.
Do you deliver on weekends and holidays?
Yes, if the order is placed on a business day (see above), deliveries can be made on weekends and holidays, except in certain locations. We will inform you in advance if delivery on a holiday isn't possible. Orders received during weekends or holidays will be delivered on the next business day.
Is there a delivery cost?
Yes, flower and gift deliveries have an additional shipping cost, which will be detailed in your purchase summary before payment.
What payment methods do you offer?
We accept:
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Credit cards (VISA, MasterCard, Diners, Argencard)
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PayPal
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Western Union or Money Gram
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Bank transfers
LatinFlores.com uses a secure server that encrypts customer data. This means your information is coded during transmission, ensuring privacy and security.
How much are delivery costs?
Shipping costs vary depending on the city and delivery address. This information will be detailed before you place your order. In exceptional cases involving small or remote cities, we will contact you to inform you of any additional shipping costs and seek your approval before proceeding.
How can I modify an order?
We can modify your order if you notify us at least one day before the delivery date. For same-day changes, please contact us by phone to check if modifications are still possible.
How do I know if my order was delivered?
If you have a registered order, you can check its status Here:
Once your order has been delivered, we will automatically confirm via email. If you haven't received the email, please write to consultas@latinflores.com and we'll gladly update you on your order status.
How can I contact you?
For any inquiries, you can reach us:
E-mail:
flores@latinflores.com
Phone:
US Toll Free
1-888 493-8030
